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We Are Open Monday thru Thursday only 11:00 -5:00.
Set your appointment as soon as you can
Delivery for items not in stock can be 12-16 weeks. Don't Delay.
"The Dates On The Calendar Are Closer Than They Appear"

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Shipping & Returns

 

 

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RETURN POLICY

Please note: All sales are final at T Carolyn Fashions.

Due to the nature of the product we sell, we are unable to accommodate any returns,

refunds, exchanges or cancellations. This return policy is a standard in the formal

wear industry whether the store is online or is a traditional retail store.

 

We advise that you read the return policies carefully of other websites that sell formal

dresses, especially the Special Order section of those sites. Some online retailers policies are misleading regarding returns. At T Carolyn Fashions, we value our customers and that is why we provide a link to our return policies on each product page.

All international purchases are final.

All sale and clearance purchases are final.

Choosing Your Size

Please measure carefully following the instructions on the Size Chart page.

There is a link on each product page to the Size Charts.

If you are between sizes, it is best to choose the larger size. A dress can

always be taken in but can be difficult if not impossible to let out.

Because we cannot be responsible for the accuracy of the measurements taken

and the size selected, we are unable to accommodate any returns, refunds,

exchanges or cancellations for ordering an incorrect size.

If you have any questions regarding size, please call us at

 

Open:
Monday:       11-5
Tuesday:       11-5
Wednesday: 11-5
Thursday:     11-5
Friday:          11-5 

Inspection of Merchandise and Returns

All of our merchandise is inspected before it is shipped from our distribution center.

Each manufacturer also inspects it before it is shipped to our facilities.

When we receive your dress from the manufacturer, we inspect that is free from

defects and that it is the correct size and color that you ordered. If any defects

are found, we arrange for the manufacturer to send a replacement immediately.


In the unlikely event that your dress makes it past our inspection process with

manufacturer defects or it is damaged in shipment, it can be returned for

Replacement Only. You must contact us at info@tcarolyn.com during business hours

within 24 hours of receiving the item for a Return Authorization number and

instructions for shipping. Return Authorization numbers must be clearly marked

on the outside of the box and the box must be postmarked within two business

days after a return authorization has been issued.

Our returns department will refuse any items returned without a

return authorization number. Any item returned that has been altered or

damaged in an obvious attempt to "create a defect"

in an attempt to return the item will be refused for return.

 

SHIPPING

 

Please choose the appropriate level of service you prefer.

We use UPS as our shipping service.

Shipping time varies depending on the level of service you choose.

 

Merchandise that is in stock and is ordered before 1p.m. ships the same day.

Shipping dates of all other merchandise will be provided by the next business day.

 

UPS does not ship to P.O. Boxes.

Please provide a physical street address for shipping.

 

Tracking information can be sent to your email address when your items

ship from our Distribution Center place. T Carolyn Fashions ships from the Texas area.

Transit times are different for each area of the country. If you are concerned about how

quickly you will receive your order after it leaves our Distribution Center place, we recommend

you upgrade the level of shipping service.

Sales Tax

According to Texas Tax Law, Sales Tax will be charged to Texas residents for all

appropriate merchandise. This includes long dresses.

Sales Tax is collected at the rate of 8.25%.

 

Texas residents should refer to the website for the

TX Department of Revenue if there are any questions

regarding the collection of tax.

 

Availability

Please provide us your actual wear date so that we can be certain that your Dress will arrive in time.

Inventories change quickly and we recommend that you do not hesitate to place an order once you have selected your dress.

 

Of course, if your Dress is not available by your Dress Wear Date, your credit card

will not be charged and we will notify you immediately through e-mail. On Business

Days (Monday - Friday), this process takes two to three hours while we check

inventories at several warehouses. This process can be delayed on the weekends

because some manufacturers are not always open.

 

Please read the Dress Wear Date section below for more information about how your

Dress Wear Date is used to process your order.

 

If your dress is not available, we will notify you with any alternatives in  size or color. Again, your credit card will not be charged until the selections you make are available.

Dress Wear Date

Dress Wear Date refers to the date that you are wearing the dress you have selected.

It is important to give us the actual date you will wear the dress so that we can

be certain that you will receive your dress in order for you to have enough time

for alterations that you might need.

 

We are aware that most dresses will need to be altered slightly. For that reason, any

orders that we are unable to ship so that you will receive the dress at least one week

before the wear date you provide, will require your authorization to process and your

credit card will not be charged until we obtain your authorization.

 

In the event that this does occur, we will contact you by phone and email to give you

the shipping date and offer you the chance to upgrade the shipping or cancel the order.

 

Any orders that we are able to ship so that you will receive the dress at least two

weeks before the wear date you provided, will be processed immediately

and your credit card will be charged.

 

 





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About the Shop

Please no-walk-ins
Women's Formal Wear Sizes 0 - 26
We moved from Vintage Park April 19th because of COVID. We moved into a smaller location and can only work off appointments only because of space. I am sorry we can only do appointments. We would love to have you come out and help you.

We are getting in weekly, several new styles for the season. We are now located out in Conroe, Texas right off Hwy. 105.

If you still would like to come out, please visit our website to set up your appointment
Set up your appointment

We have over 1200 dresses in stock in sizes from 0-26.
Special ordered dresses now if a manufacturer does not have it in stock or does not have stock coming, delivery can run 4-6 months. So, try to book as soon as you can. We do have a lot of dress in stock, ready to buy off the rack.

Follow Us On Social
Email address below

Conroe Location is open by Appointment only, Please

Monday - Thursday 11:00 - 5:00

Closed Saturday and Sunday and some Fridays

AHA appointments on off hours sometimes available

Phone # 281-408-5501

Appointments and Online available for now.

Set up your appointment click here


Please email us with questions, appointments are set up through the online booking program only.

Thank you for understanding

Set up your appointment

Info@TCarolyn.com
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Conroe Location Open by Appointment only, Please
Set up your appointment CLICK HERE








  • Collections

    • Overview
    • Updates
  • Old Store Now New Location
  • Appointments
    & Map
  • Videos

    • Overview
    • Trunk Show
  • Our Customers!
    In their Dresses
  • Meet US
+Price Filter:

+Search Only In-Stock
Narrow by Size
Search Only In-Store


+Narrow by Feature
Occasion
Type
Feature
Back Style
Color Scheme
Embellishment
Fabric
Hemline/Train
Neckline
Silhouette
Sleeve
Straps


+Narrow by Color


APPOINTMENTS

  • Appointments

Suggestions For Weddings

  • Elegant Mothers Dress
  • Bridesmaids/Mother of the Bride
  • Young Mother of the Bride
  • Classic Mother of the Bride
  • Short Mother of the Bride
  • For Brides
  • Wedding Guest

Special Occasion Collections

  • Featured Styles
  • Cocktail & Party
  • Formal Wear, Black Tie and Gala
  • Pantsuits
  • Simple Dresses
  • Fun, Fashionable Dresses

Women's Plus Size Dresses for All Occasions

  • Plus Size Dresses

Quinceanera

  • QUINCEANERA DRESS In Stock
  • Mother's Quinceanera Dress

Homecoming

  • Homecoming

Prom

  • Prom
  • Plus Size Prom

Our Customers!!!

  • I found MY Dress! - Our Customers in their beautiful dresses!

  • Our Customers at Their Events!

Collections by Designers

  • ALEXANDER BY DAYMOR
  • Alyce Exclusive
  • Andrea & Leo
  • Colette
  • Cameron Blake by Mon Cheri
  • Ivonne D by Mon Cheri
  • Montage by Mon Cheri
  • Social Occasions by Mon Cheri
  • Colors Dress
  • Colors Marsoni
  • Colors by Rina
  • Colors Couture
  • Jade Black Label
  • Jade by Jasmine
  • Jade Couture by Jasmine
  • Luxe Collection
  • MGNY by Morilee
  • Rina Di Montella
  • Ursula of Switzerland

Shipping

  • Shipping

More Styles

  • Check out Barbara's Book
  • Bringing Sexy Back!
  • Options
  • Special Health Needs